A Cook stops
Read the job error, check free disk space and model installation, and avoid launching competing heavy jobs. Retry the failed stage when available.
Finish
A clear route back.
Keep the project and original source before trying repairs.
A preview differs
The fast proxy is intended for editing. Use Exact preview for rendered captions, graphics, music, keyframes and independent audio.
Captions look wrong
Confirm the transcript and caption language, then correct uncertain words. Review the actual output, not just a text panel.
Ask for help
Send support@finish.studio your version, Mac model/memory, a concise reproduction and redacted diagnostics. Keep private footage out of the first message. Current physical qualification is M5 Max 36GB/macOS27; other configurations need evaluation.